My orders

How to place an order

• How do I place my first order?
• What happens after the first order?
• Can I add to or remove products from my order?
• What is the date of my next delivery?
• How to place a new order?

Modification

• What if I have too many diapers?
• My order is being processed, can I still modify it?
• How do I change my delivery date?
• How and when to change the delivery frequency?
• How do I postpone my next order?
• Help, I'm almost out of diapers!

See all 9 articles

Cancelation

• Can I cancel my order?
• Can I withdraw my order?
• What if I still have too many diapers and an order arrives?

Exchanges & Returns

• Can I return the diapers?
• Can I exchange the diapers?
• I ordered the wrong size of diapers, can I return them to you?
• I've changed my mind, can I return the diapers?
• When will I receive my diapers in case of an exchange?